qpjl Privacy Policy – How We Handle Your Information

Device and Usage Data

When you access qpjl through a mobile browser or any other device, we automatically collect certain technical information to ensure the platform works correctly for you. This includes your device type, operating system version, browser type, IP address, and general location data derived from your IP address to confirm you are accessing the platform from within the Philippines. We also collect information about how you navigate the platform, such as pages visited, features used, and session duration, in order to improve the overall experience for Philippine players. This usage data is analysed in aggregate and is not used to identify individual members beyond what is necessary for account security and fraud prevention. No precise GPS location data is ever collected through the platform.

Transaction and Betting Records

All bets placed, rewards points earned, vouchers redeemed, and account balance changes are recorded as part of your account transaction history. These records are retained for the period required under applicable Philippine regulations and are used to resolve disputes, calculate payouts, and generate account statements upon request. Transaction records are also used internally to detect unusual account activity that may indicate unauthorised access or fraudulent behaviour. qpjl does not share individual transaction records with third parties except where required by law or by a competent Philippine regulatory authority. You can review your own transaction history at any time by logging into your account on the Login page.

How We Share Your Information

qpjl does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technology infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party service providers engaged by qpjl are required to handle your data in accordance with standards equivalent to those described in this Privacy Policy. We may also disclose your information when required to do so by a Philippine court order, regulatory directive, or law enforcement request. In all other circumstances, your personal information remains within the qpjl platform and is not disclosed without your explicit consent.

Data Security Measures

qpjl uses industry-standard security measures to protect the personal information of all Philippine members, including encrypted connections for all data transmitted between your device and our servers. Access to personal data within the qpjl organisation is restricted to authorised personnel only, on a need-to-know basis relevant to their specific role. We conduct regular reviews of our data security practices to identify and address potential vulnerabilities. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and members are also responsible for keeping their own login credentials confidential. If you ever believe your account has been compromised, please contact our support team immediately using the email address shown in the footer of this page.

Your Rights Over Your Personal Data

As a registered member of qpjl in the Philippines, you have the right to request access to the personal information we hold about you, to request correction of any inaccurate details, and to request deletion of your account and associated data where no legal retention obligation applies. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We aim to respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data privacy regulations. Please note that some data may need to be retained even after an account is closed, in order to comply with regulatory record-keeping requirements. For further questions about your data rights, the FAQ page contains additional guidance in plain Philippine English.

Updates to This Privacy Policy

qpjl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine privacy regulations. When we make material changes, the "Last updated" date at the top of this page will be revised accordingly. Continued use of the qpjl platform after any update to this policy constitutes your acceptance of the revised terms. We recommend that you review this page periodically so you remain informed about how your data is being handled. If you have any questions or concerns about the changes, please reach out to us using the contact email shown in the footer before continuing to use the platform.